Frequently Asked Questions

  • What is the protection duration of Tiger Balm Mosquito Patch?

    It is difficult to specify the duration when it comes to efficacy of mosquito repellent patch as many factors are at play. Factors such as the environment (outdoor or indoor), carbon dioxide, lactic acid, perspiration, movement, body heat and colour are important considerations affecting effectiveness of the patch and this varies individually. The scent from the patch will mask the “human signature” making it difficult for the mosquitoes to find us. The effectiveness of the patch will depend on the strength of the “human signature”. Depending on body size, height and the factors mentioned above, we would usually recommend at least 2 patches to be used (one on the upper body and the other on the lower body) for better protection.

  • Can Tiger Balm Mosquito Repellent Patch be used on infant?

    We believe if the patch is used as directed, there is no harm noted on newborn babies. For newborn, the patch should be applied: 

    1. Further away from the baby’s face so that the baby does not breathe in the essential oil directly. 
    2. Preferably near the lower half of the body so that she/he will not accidentally bring it into her/his mouth, nose and eyes. 
    3. Extra patch can also be applied on the bassinet and stroller for better protection.
  • How often should we change mosquito repellent patch, and how many patches should we use?

    Tiger Balm Mosquito Repellent Patch contains essential oil, it works by masking the human signature that is believed to confuse mosquitoes’ delicate sense of direction and taste, making it difficult for them to find us. As essential oil generally evaporates faster, we recommend that you change the patch more frequently, every few hours instead of once a day. 

    In addition, we also recommend that at least 2 patches are used each time, one on the upper body and the other on the lower part of the body for greater coverage.

  • Can I wear Tiger Balm Plaster while sleeping?

    Yes, you can wear Tiger Balm Plaster for up to 8 hours

  • Can I wear two Tiger Balm Plaster at the same time?

    Yes, you can wear up to two Tiger Balm Plaster at the same time. 
    For convenient back pain relief for lower back and large body areas, we recommend Tiger Balm Back Pain Patch.

  • How long can I leave a Tiger Balm Plaster on my body?

    Tiger Balm Plaster can be worn for up to 8 hours.

  • Does Tiger Balm Plaster contain latex?

    Tiger Balm Plaster is latex-free.

  • Are Tiger Balm Plaster reusable?

    Tiger Balm Plaster cannot be used more than once.

  • How are Tiger Balm Plaster different from other patches?

    They are formulated with a blend of herbal ingredients and composed of non-toxic gel components which are capable of retaining water, enhancing the comfortability of wearing  them. Our patches are also mess-free, non-greasy and won’t stain clothing.

  • Why is the scent of Tiger Balm I recently bought different from pervious purchases? Any change in formulation?

    We have not changed our formulation over the years. Tiger Balm Ointment is a blend of herbal ingredients, it is natural for herbal ingredients to have variation which explain for the slight variation in scent. The variation in scent does not affect efficacy, this is our assurance to you.

  • What causes the color of Tiger Balm Red Ointment to change?

    Tiger Balm Red Ointment has a reddish-yellow color at the point of production, which gradually turns to the reddish-brown color a few months later. The color of the product further darkens over time due to the natural aging process. The change in the ointment’s color has no impact to the quality, efficacy, or safety of the product.

  • What is the difference between Tiger Balm Red and White Ointment?

    Tiger Balm Red and White have similar analgesic effect. Both products contain Camphor, Menthol, Cajuput Oil, Dementholised Mint Oil and Clove Oil. An extra ingredient, Cinnamon Oil (Cassia Oil) is added to Tiger Balm Red during the manufacturing process to produce the unique reddish- yellow colour of the product.

    Both Tiger Balm White and Red are effective for the relieve of muscular aches and pains, sprains and strains, headache, stuffy nose, flatulence, itch due to insect bites. However, we recommend to use Tiger Balm Red for muscular aches and pains, and Tiger Balm White for headache and stuff nose.

  • Can I use Tiger Balm products if I have sensitive skin?

    Tiger Balm strength comes from a combination of herbal ingredients which are found to be effective for relieving muscular aches and pains. However, if you are sensitive to any of the ingredients, please do not use Tiger Balm.

  • Can I apply Tiger Balm to a sunburn skin or on a rash?

    Tiger Balm should not be applied to broken or damaged skin, sunburns, or rashes.

  • Can Tiger Balm be used before or after bathing or showering

    Do not use Tiger Balm products 1 hour prior to bathing or showering.

    Do not use Tiger Balm products 30 minutes after bathing or showering.

  • How long has Tiger Balm been around and how did Tiger Balm get its name?

    Tiger Balm is more than 100 years old. It is named after one of our founders, Aw Boon Haw, whose name translates to “Gentle Tiger”.

  • What’s the difference between using Tiger Balm and other topical pain relievers?

    Unlike most other topical pain relief products, Tiger Balm is formulated using a blend of herbal ingredients.

    We have more than 100 years of proven success and is trusted by millions of people in many countries around the world.

  • What is Tiger Balm and how does it work?

    Tiger Balm is a topical pain relief product made from a blend of herbal ingredients that provides safe and effective relief for headache, stuffy nose, muscles and joints, sprains and strains, insect bites, flatulence. 

    (Please refer to country specific product label for product indications).


    When Tiger Balm is applied onto the skin, it generates a warming sensation due to the increased blood flow to the area of application. The effective blend of herbal ingredients offers targeted pain relief.

  • Where is Tiger Balm made?

    Tiger Balm products are made in China, Malaysia, Singapore, Thailand, Taiwan, India and Japan.

  • Is Tiger Balm Halal?

    Tiger Balm products are not Halal certified. However, our products are purely herbal /Ayurvedic. We are available in many Muslim countries such as Malaysia, Indonesia, Saudi Arabia, Qatar, Oman, UAE etc..

  • Can Tiger Balm be taken along with oral pain relievers?

    Please consult with a medical professional before using Tiger Balm products with oral pain relievers.

  • What are the ingredients in Tiger Balm?

    Camphor and menthol are the primary active ingredients in most of our products. To see a complete list of ingredients for any of our products, please refer to product packaging label.

  • Does Tiger Balm contain animal extracts?

    Tiger Balm contains no animal extracts. Its strength comes from a blend of herbal ingredients such as camphor, menthol, mint oil, cajuput oil, clove oil and cinnamon oil which are found to be effective for relieving muscular aches and pains. It is also a common misconception that Tiger Balm contains tiger parts. “Tiger” is just the trademark of the product. The name Tiger Balm is named after the founder Aw Boon Haw (1884 to 1954) whose name in Chinese means “Gentle Tiger”. He was instrumental in making Tiger Balm a household name in many parts of Asia. In the East, Tiger is always associated with the virtues of strength and swiftness.


    (This does not apply to Tiger Balm Joint Rub/Arthritis Rub as it contains Glucosamine and Chondroitin which come from animal and shellfish sources.)

  • Is Tiger Balm vegan?

    Our products’ strength comes from a combination of herbal ingredients and there are no animal bi-products in all our products except Tiger Balm Joint Rub/ Arthritis Rub.


    (Tiger Balm Joint Rub/Arthritis Rub contains Glucosamine and Chondroitin which come from animal and shellfish sources.)

  • Is Tiger Balm gluten-free?

    Yes, Tiger Balm products are gluten-free.

  • Where does Tiger Balm’s unique scent come from?

    The herbal blend of our active ingredients, Camphor, Menthol, Cassia Oil, etc. produces Tiger Balm’s trademark aroma.

  • Is Tiger Balm safe to use?

    Tiger Balm is safe when used as directed. Please follow instructions on the package and consult a medical professional if you have any concerns about using Tiger Balm.


    Tiger Balm may cause an allergic reaction on some individuals. We recommend testing on a small area before widespread use.

  • Can Tiger Balm products stain clothes?

    The cassia oil found in TB Red Ointment gives it the unique red color and has the tendency to stain clothes.

  • Is it harmful to use an expired Tiger Balm product?

    We do not recommend using expired products as the active ingredients in expired product may have lost its effectiveness. They should be discarded soonest possible.

  • Is Tiger Balm safe to use during pregnancy or breastfeeding?

    Women who are pregnant, think they may be pregnant, or are breastfeeding should consult a medical professional before using Tiger Balm. 

  • Can Tiger Balm be used daily?

    Tiger Balm products can be used daily.

    (Please refer to country specific product label for usage).

  • Can I engage in physical activity while using Tiger Balm?

    Yes, Tiger Balm products can be used before, during, and after physical activity.

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